SpringFire

Documents & e-signing

Get the paperwork moving, from first draft to signed record.

Create a branded draft or upload a document you already use. Review it, send it for signing and keep the completed copy with the right record, without the print, scan and inbox chase.

An AI-drafted NDIS service agreement in review, with signature, name and date boxes placed for the participant and the provider.
An AI draft in review: every clause and field is checked before the document is created. Demonstration data.
  • Start with something useful

    Turn a description into a draft your team reviews and can reuse.

  • Make signing easier

    Send by private link or QR code for signing on a phone or computer, no account needed.

  • Find the completed version

    Keep the signing record and finished document with the person.

How it works

  1. Draft or upload

    Describe the document and answer a couple of questions, or upload the PDF you already use.

  2. Review and place fields

    Read every clause. Signature, name and date boxes are suggested for you to confirm.

  3. Send and sign

    Send by email, link or QR code. Signers type, draw or upload a signature on any device.

  4. File

    The signed copy and its signing record stay with the person's record.

What you can do with Documents & e-signing

Draft from a description

Describe the agreement, contract or policy you need. AI asks a couple of questions, then drafts it on your letterhead with headings, clauses, fill-in fields and a signature page for up to four parties. Keep it as a template, or create a one-off for one person with their details filled in.

Sign the PDFs you already use

Upload a PDF of up to 50 pages. SpringFire suggests where signature, text and date boxes go, and you confirm or move them.

Signing on any device

Signers open a private link or QR code, read the real pages and sign by typing, drawing or uploading. You can ask for a date of birth or the last digits of their phone first. Your team can countersign without overwriting a signature already given, and unsigned documents can be followed up with reminders.

A record of what was signed

Each completed document carries a signing record: who signed, when, the network address and device used, and a fingerprint of the original and signed files. A completed document can't be edited; change the text and re-issue instead.

One place for the documents people need

Give staff and clients access to relevant policies and resources, with the supported access controls and viewing records. Publish to all staff, all clients or clients on particular plans, put sensitive documents behind a PIN, and see who opened what. Opening a document isn't the same as acknowledging it; when staff must confirm they've read a policy, use a policy acknowledgement in Compliance.

Connect it to the rest of your business

What it looks like at your stage

  • Starting out

    Your first service agreement and consent pack, on your letterhead and signed on a phone.

  • Growing

    Templates so every new client and hire gets the same paperwork.

  • Established

    Current policies in the Resource Hub and a signing record for every document.

From $50 + GST a month for one user, or $199 + GST for your whole team, up to 100 users when you join by 31 December 2026. Core tools are in every plan, with unlimited clients and no commission on your payments. The AI receptionist, SMS and card processing cost extra.

See pricing

Questions about Documents & e-signing

Does the signer need an account?

No. They open a private link or QR code, read the pages and sign. You can require an identity check first.

Which fields and files are supported?

Uploaded PDFs of up to 50 pages can carry signature, text and date fields. AI-drafted documents also include fill-in fields and a signature page for up to four parties.

Can more than one person sign?

Yes. Drafted agreements support up to four signing parties, and uploaded PDFs can carry as many signature boxes as they need. Your team can countersign after the client.

How do we correct a document?

Edit the text, add a clause or a party, and re-issue it. A document that's already signed stays as it was signed.

Can we rely on the AI draft?

Review AI-generated drafts before use, and obtain professional advice where appropriate. Drafting runs on Australian infrastructure, and what you type and upload isn't used to train AI models.

See it working on your own scenario.

Bring the part of your business you would most like to simplify. In a 30-minute walkthrough we'll show how SpringFire could help and what getting started would involve.

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