SpringFire

Deliveries & Fleet

Know who is delivering, what is next and what arrived.

Organise delivery jobs, assign runs to your team and capture the handover. Keep the office, driver and customer informed without relying on a chain of calls and screenshots.

  • Give every delivery an owner

    Assign jobs or grouped runs from the dispatch board.

  • Put the details with the driver

    Stop details, directions and proof-of-delivery tools in the app.

  • Connect the run to the hours

    A run is a shift, so the driver's recorded time reaches the timesheet.

How it works

  1. Create the job

    Orders with delivery land on the board, or raise a delivery job yourself.

  2. Assign the run

    Give it to a driver, or group several stops into a run in the order you set, with a vehicle.

  3. Deliver and record proof

    The driver marks each stop and takes a photo or signature at the door if you require it.

  4. Review status and time

    The board and the customer's status page update, and the hours reach the timesheet.

What you can do with Deliveries & Fleet

Delivery areas and fees

Choose the suburbs you deliver to, suggested from a radius around your business, each with its own fee. Distance bands can fill in suburb fees for you. Delivery at checkout needs online payment, and addresses outside your area fall back to pickup.

A dispatch board

Every live delivery in one list and on a map, with filters for what needs a driver, what's out and what's done. Raise a delivery job yourself for a phoned-in order or a consignment, with no online shop needed.

Runs, drivers and vehicles

Group stops into a run in the order you set. The run uses the driver's rostered shift or creates one. Offer a run so the first driver to claim it takes it. Record the vehicle, held from your inventory until the run is done.

At the door

In the app the driver sees the stops in order, opens directions in their maps app, calls the customer with a tap, and marks each stop on its way, handed over or not delivered. Your dispatchers can do the same from the web.

Keeping the customer informed

Customers follow their delivery on a status page and are emailed when it's on its way, when it arrives or if it couldn't be delivered. The page shows progress, not the driver's live location.

Connect it to the rest of your business

What it looks like at your stage

  • Starting out

    One driver, delivery fees by suburb and a record of every handover.

  • Growing

    Runs for several drivers, vehicles and proof at the door.

  • Established

    A dispatch board that shows what needs a driver, what's out and what's done.

From $50 + GST a month for one user, or $199 + GST for your whole team, up to 100 users when you join by 31 December 2026. Core tools are in every plan, with unlimited clients and no commission on your payments. The AI receptionist, SMS and card processing cost extra.

See pricing

Questions about Deliveries & Fleet

Can an external courier deliver for us?

Not yet. Deliveries are run by your own team.

Does SpringFire plan the route?

No. Your dispatcher sets the stop order. There's no automatic route optimisation.

Can customers see the driver on a map?

No. The status page shows the delivery's progress and the time it was handed over.

Are driver kilometres paid or billed?

Drivers can record odometer readings at clock-off. Kilometres aren't added to invoices or pay automatically.

Does the driver app work offline?

No. The app needs a connection.

See it working on your own scenario.

Bring the part of your business you would most like to simplify. In a 30-minute walkthrough we'll show how SpringFire could help and what getting started would involve.

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