SpringFire for ndis providers
Run the whole provider. One system, one price.
Rostering, participant records, forms, compliance evidence and invoicing in one flat-price system.
You keep
- Your payroll system — it calculates pay; we flag award clashes on the roster first
SpringFire replaces
- The roster tool billed per support worker
- The worker-screening spreadsheet
- Service agreements drafted by hand and chased for signature
- Policies sent as email attachments nobody can find
- Month-end manual invoicing
A day on SpringFire
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A referral arrives
A public referral form creates the participant record, guardian contacts included.
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The shift is rostered
The roster checks the worker's screening is current on the day — and refuses the shift if it isn't.
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The visit happens
The worker clocks in at the participant's address, completes the mandatory shift form and signs.
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The invoice follows
The approved timesheet becomes an invoice and a payroll line — typed once, exported to Xero.
The three that matter most
Compliance
Expiring checks chased for you, and a roster that blocks the non-compliant shift before it happens.
Learn moreRostering & Timesheets
Shifts, leave, clock-in and timesheets that refuse to double-book or send someone who isn't allowed to go.
Learn moreForms & Flows
Intake, consent and procedures completed on a phone — structured, evidenced, and turned into records automatically.
Learn moreWhat NDIS providers use most
Compliance that blocks
Expiring checks chased automatically; a non-compliant worker can't be rostered on the day.
Agreements drafted and signed
Describe the service agreement in plain English, get it on your letterhead, send it for signature on a phone.
One place for policies
Staff and participants open the current version of any policy — sensitive ones behind a PIN, with a record of who read what.
The whole participant in one record
Visits, forms, consents, documents and notes on one record, each document marked shared or withheld from the participant.
Campaigns to your own list
Email, SMS, Google posts, app notifications and AI calls to the families and referrers you already know.
Website chat with a human takeover
The assistant answers on your site; your team can step into the conversation and hand it back.
Straight answers
- We don't calculate pay — your payroll system does. Award alerts flag rest-gap, hours and sleepover clashes on the roster before it goes out.
- Audit evidence — who did what and when, consent records, whose checks are current — is captured as you work, not reconstructed before the auditor arrives.
From $50 a month for small teams, $199 flat with 20 logins — plus GST. Unlimited participants.
Bring your current setup. We'll map it live.
30 minutes on a video call, on your questions, on our screen.