Software that passes the quality audit — first time.
Every intake, incident, credential, and consent in one system. Participant records, service agreements, worker screening, and audit logs ready for when the NDIS Quality and Safeguards Commission asks.
Personally onboarded · 14-day free trial · 15 providers already live
Compliance lives in too many places
Most NDIS providers we meet are running compliance across a spreadsheet for worker checks, a SharePoint folder for incident reports, an email thread for consents, and someone's desktop for the service agreements. When the Commission comes knocking, the evidence trail is a scavenger hunt.
- Worker screening expiry tracked in a spreadsheet that nobody remembers to update
- Incident reports captured on paper, then retyped into a tool nobody else can see
- Consent records living in email, making APP 12 access requests a week-long project
The modules that matter to NDIS
Every SpringFire plan includes all 18 modules — but these are the ones that do the heavy lifting for NDIS providers. Nothing locked behind upsells.
Flows Workflow Engine
Multi-step, entity-bound workflows with branching, recurrence, and full audit trail.
Forms Engine
Drag-to-build forms with 12 field types including signatures and file uploads.
Member Management
Full client records with contacts, notes, documents, consent, and service history.
Staff Management
Profiles, credentials, access levels, 2FA, and trusted device support.
Privacy & Compliance
Audit logs, consent tracking, data breach register, and Australian data residency.
Digital Signatures
Capture signatures inside forms with timestamp, IP, and user-agent for evidence.
The audit story writes itself
Compliance evidence is captured as part of normal work — not reconstructed the week before an audit.
NDIS Practice Standards
Built around the core module requirements — governance, risk management, participant rights, worker competency. Evidence is captured as you work, not reconstructed before an audit.
Worker screening & clearances
Track NDIS Worker Check, police checks, first aid, and other credentials with expiry alerts, renewal workflows, and verified document storage. No more spreadsheet surprises.
Incident management
Capture incidents against the participant record with severity, category, actions, and closeout. Conditional branching escalates notifiable incidents automatically.
Consent & privacy
APP-aligned consent tracking with version history, withdrawal support, and full audit trail. Participant access requests handled within 30 days.
For the full security and privacy story, see our Security page.
What this looks like on a real workday
Three real workflows that NDIS providers run on SpringFire today — no bolt-ons, no stitching tools together, no spreadsheets.
Participant onboarding
Intake form → service agreement with e-signature → consent capture → goal setting → first shift assigned. Every step logged, every document stored, every signature with IP and timestamp.
Incident response
Capture at point of incident → manager review → action plan → family notification → follow-up tasks → closeout. Branching escalation for notifiable incidents. Full evidence bundle in one click.
Worker screening renewal
Expiry alert T-30 days → renewal task assigned → document upload → verification → re-approval. Recurring schedule means nothing slips.
Over 21,000 registered NDIS providers serve more than 660,000 participants across a scheme worth $46 billion annually. The compliance bar keeps rising; the budget for software doesn't. SpringFire is built for exactly this gap.
One flat rate for every NDIS provider
$199/month. Unlimited participants. Unlimited staff. Every module included. No per-seat fees, no tiered features, no contracts.
Ready to replace your tool stack?
Talk to our team and we'll onboard you personally. Your 14-day trial is activated within one business day — no payment required, no self-serve setup to get wrong.
14-day free trial · Personally onboarded · Cancel anytime