SpringFire for allied health practices
Give more of the working day to your patients.
Connect bookings, intake, treatment notes and billing, with support for enquiries while you are in a consultation. Keep the practical work of running the practice closer to the care you deliver.
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Easier appointment preparation
Patients book online and complete intake and consent before they arrive.
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Notes at the point of service
Your treatment-note template opens on the appointment, on a phone or at the desk, and locks when completed.
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Clearer payment follow-up
Invoices carry a card payment link, and reminders go out on the days you choose.
How the work flows
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Book and intake
A new patient books a real slot and completes the intake form with consent.
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Consult and note
The practitioner completes the treatment note on the appointment; it locks with their name and the time.
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Review the invoice
Raise the invoice from the appointment, check it and send it with a pay link.
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Pay and follow up
The patient pays by card, or you record the payment; reminders handle the rest.
Wherever your business is today
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Starting out
A professional patient journey from the first booking.
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Growing
Patients choose a practitioner or anyone available, and notes follow the same templates.
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Established
Access levels, locked notes and a clear view of unpaid invoices.
Where to start
- Client Records & Notes Contacts, appointments, notes, forms and documents on one record, shared with the client only when you choose. See Client Records & Notes
- Bookings Customers book the times you offer, and confirmed bookings reach your team's schedule. See Bookings
- Quotes, Invoicing & Payments Quotes accepted online, invoices from recorded work, card payments, recurring plans and participant funding. See Quotes, Invoicing & Payments
Useful when your practice needs them
Packages and memberships
Session packs and plans billed by card, with sessions booked against them.
Payments at the desk
Take a card payment on the spot with a payment request.
Products and supplies
Stock with batches and expiry, and an online shop if you sell products.
The phone during consults
The optional AI receptionist answers routine questions and books appointments.
Getting started
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Show us how you work
Tell us what takes time today and what you want to improve.
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Set up the essentials
Agree the services, roles, records and workflows your team needs first. We set it up with you and import staff and client lists from a spreadsheet, at no extra cost.
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Try it with your team
Explore your configured 14-day trial and decide whether it fits. No card is needed to start the trial we set up for you.
From $50 + GST a month for one user, or $199 + GST for your whole team, up to 100 users when you join by 31 December 2026. Core tools are in every plan, with unlimited patients and no commission on your payments. The AI receptionist, SMS and card processing cost extra.
See pricingPractical questions
Can we use our own note templates?
Yes. Build SOAP or any format with conditional questions, photos and signatures, or describe it and AI drafts the template.
Can notes be corrected?
A completed note is locked. Add a new note to correct it; the original stays as it was.
Who can see a patient's notes?
By default a practitioner sees the notes on their own appointments. Give a role wider access when it needs the whole history.
Does SpringFire lodge Medicare, DVA or health-fund claims?
No. Use your existing claiming terminal or software. SpringFire invoices the patient or a third party and takes card payment.
Can we run telehealth appointments?
Online services get a Google Meet link automatically once Google Calendar is connected, or use a meeting link you provide. The call itself runs in Meet or your chosen service.
Bring your current setup. We'll walk through how it could work.
Bring the part of your business you would most like to simplify. In a 30-minute walkthrough we'll show how SpringFire could help and what getting started would involve.