Support at Home–ready from day one.
Client management, rostering, billing, workforce compliance — built for providers navigating the 2025 reforms without hiring a consultant. One flat rate, every module, every staff member included.
Personally onboarded · 14-day free trial · 15 providers already live
Reform is coming faster than your tools can adapt
The Support at Home programme is rewriting how home and community care is delivered, billed, and reported. Providers we talk to are trying to navigate it with software designed for the old world — per-seat pricing, disconnected modules, compliance bolted on, and upgrade paths that require an expensive consultant.
- Rostering, billing, and client records living in three different systems nobody can reconcile
- Staff compliance (police checks, first aid, visa, vaccinations) tracked in a spreadsheet that's always a week out of date
- Consumer-directed care reporting that takes finance three days a month to pull together
The modules that matter to Aged care
Every SpringFire plan includes all 18 modules — but these are the ones that do the heavy lifting for Aged care providers. Nothing locked behind upsells.
Shift Scheduler
Visual calendar with drag-and-drop, recurrence, conflict detection, and mobile check-in.
Member Management
Full client records with contacts, notes, documents, consent, and service history.
Timesheets
Approved shifts flow straight to timesheets and payroll export.
Xero Payroll Integration
Push timesheets to Xero Payroll AU; sync employees and invoices two-way.
Staff Management
Profiles, credentials, access levels, 2FA, and trusted device support.
Privacy & Compliance
Audit logs, consent tracking, data breach register, and Australian data residency.
The audit story writes itself
Compliance evidence is captured as part of normal work — not reconstructed the week before an audit.
Aged Care Quality Standards
Evidence captured as part of your daily workflow — care plans, visits, incidents, consent, and feedback — all tied to the client record and ready for the quality reviewer.
Support at Home readiness
Client management, service categories, and billing flows designed to adapt as the programme evolves. Configurable without a vendor change request.
Worker credentials
Police check, first aid, visa, and vaccination tracking with automatic expiry alerts and renewal workflows. No more surprise gaps.
Audit-grade logging
Every care note, every shift check-in, every consent — logged with user, IP, timestamp, and before/after values. Indefinite retention for regulatory compliance.
For the full security and privacy story, see our Security page.
What this looks like on a real workday
Three real workflows that Aged care providers run on SpringFire today — no bolt-ons, no stitching tools together, no spreadsheets.
Client assessment and care plan
Initial referral → home visit assessment form → care plan with goals → service agreement → consent capture → first scheduled visit. All on one record.
Home visit scheduling and billing
Recurring shift template → mobile check-in at the client's home → care notes against the shift → timesheet auto-generated → Xero payroll export. Zero double-entry.
Staff compliance renewal
Expiry alert → renewal task → document upload → manager verification → re-approval. Recurring schedules for annual checks. Never misses.
Around 3,000 aged care providers across Australia are transitioning to consumer-directed care under Support at Home. Most are small-to-mid organisations that can't absorb $5,000/month software bills or year-long implementation projects. SpringFire is sized for them.
One flat rate for every Aged care provider
$199/month. Unlimited clients. Unlimited staff. Every module included. No per-seat fees, no tiered features, no contracts.
Ready to replace your tool stack?
Talk to our team and we'll onboard you personally. Your 14-day trial is activated within one business day — no payment required, no self-serve setup to get wrong.
14-day free trial · Personally onboarded · Cancel anytime