SpringFire for aged care providers
Keep care visits organised and your team informed.
Bring client information, visit notes, staff requirements and scheduled work together. Help the office and care team follow what has been arranged, delivered and recorded.
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Less searching for visit details
The client's address, contacts and required visit forms travel with the shift to the carer's phone.
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Clearer workforce requirements
Police checks, first aid and other requirements expire on a list you read, with reminders before they lapse.
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Less rebuilding of hours for billing
Approved visit hours become invoices for review and payroll exports, without retyping.
How the work flows
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Intake
An intake form is reviewed and becomes the client record, with family contacts attached.
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Recurring visits
Weekly or fortnightly visits fill the roster, checked against each carer's requirements.
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Notes and time
Carers clock in at the client's home, complete visit notes and record travel at clock-off.
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Billing and payroll
Approved hours become invoices for review and timesheets for Xero Payroll.
Wherever your business is today
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Starting out
Reliable client and visit records from your first client.
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Growing
Recurring visits, travel time and carer requirements coordinated in one place.
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Established
Consistent visit notes, approvals and evidence across several teams.
Where to start
- Rostering & Timesheets Repeating and open shifts, leave, checks before assignment, clock-in on a phone or kiosk, and approved hours. See Rostering & Timesheets
- Client Records & Notes Contacts, appointments, notes, forms and documents on one record, shared with the client only when you choose. See Client Records & Notes
- Compliance Requirements, evidence, expiry and approvals in one place, checked before people are rostered. See Compliance
Getting started
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Show us how you work
Tell us what takes time today and what you want to improve.
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Set up the essentials
Agree the services, roles, records and workflows your team needs first. We set it up with you and import staff and client lists from a spreadsheet, at no extra cost.
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Try it with your team
Explore your configured 14-day trial and decide whether it fits. No card is needed to start the trial we set up for you.
From $50 + GST a month for one user, or $199 + GST for your whole team, up to 100 users when you join by 31 December 2026. Core tools are in every plan, with unlimited clients and no commission on your payments. The AI receptionist, SMS and card processing cost extra.
See pricingPractical questions
Does SpringFire handle aged care program claiming or statements?
No. SpringFire doesn't claim from government aged care programs or produce program statements. Invoice clients or other payers from recorded visits.
What goes to payroll?
Approved timesheets, including travel time, export to Xero Payroll, or download a payroll report as a spreadsheet. SpringFire doesn't calculate pay or interpret awards.
Does the app work without signal?
No. The app needs a connection; file uploads that fail for lack of signal can be retried.
Can carers see only their own clients?
Access levels control which areas each person uses, and by default carers see the notes on their own visits. A user can also be limited to their home branch.
Bring your current setup. We'll walk through how it could work.
Bring the part of your business you would most like to simplify. In a 30-minute walkthrough we'll show how SpringFire could help and what getting started would involve.