One platform.
Every process.
Complete visibility.
SpringFire runs your whole operation on one connected platform. Take a booking and watch it become a shift, a timesheet, and an invoice automatically — with scheduling, subscriptions, inventory, CRM, and compliance all sharing the same record. Configured to your workflow, not a generic template.
Personally onboarded · Trial activated within one business day · Used by service businesses across Australia — from home services and clinics to allied health, aged care, and NDIS providers
Your tools don't talk to each other.
Most providers run their business across five to ten separate tools — rostering here, CRM there, invoicing somewhere else, a forms app for intake, a spreadsheet for compliance. Each one siloed, each one billed per user, each one a gap where data gets lost and audits get uncomfortable.
The bill adds up fast — often well over $2,000 a month in software alone. The bigger cost is the human one: 15+ hours a week moving information between systems and reconciling records that should never have drifted apart. And when something slips — a missed shift, an undocumented incident — the trail is split across seven places. That's not a reporting problem; it's a risk problem.
- ✗ 5–10 disconnected tools, each billed per user
- ✗ Copy-paste between rosters, invoices, and CRMs
- ✗ Compliance evidence scattered across systems
- ✗ No single audit trail when something goes wrong
- ✗ Every new hire = new licence × every tool
- ✓ One platform, one login, one data model
- ✓ Information flows automatically between modules
- ✓ Audit logs, consent tracking, incident response built in
- ✓ One searchable audit trail across every workflow
- ✓ One flat-rate subscription — $199/month with 20 staff included, unlimited members
Built to Set You Apart
Most platforms bolt features together. SpringFire was built as one system, so the parts that normally live in separate tools work as a single workflow. These are the ones providers switch for.
Flows
Bind a workflow to a member, shift, or lead — with branching, recurrence, signatures, and a full audit trail that follows the record.
Explore FlowsOnline Bookings
Public booking pages tied to real availability — and every booking flows straight into shifts, invoicing, and stock. No back-and-forth, no double entry.
Member Subscriptions
Run recurring billing to your own customers — Stripe Connect or manual bank transfer, with quota plans, inclusions, and add-ons.
Inventory Management
Stock as SKUs and lots with FIFO depletion that auto-consumes as bookings and services complete. No separate spreadsheet to reconcile.
AI Voice Agents
AI that answers inbound calls and makes outbound ones — recognises callers, books appointments, and proposes lead outcomes, with human handoff.
Forms on Any Entity
Extend any member, shift, or lead with custom fields, signatures, and AI-drafted templates — then drop them straight into a Flow.
28 integrated modules. Four pillars. One subscription.
Every module works with every other. No add-ons. No tiers locking features behind upgrades. One subscription includes all of it.
Operations
Run the day — scheduling, timesheets, payroll, staff, and clients, all in one place.
Shift Scheduler
Visual calendar with drag-and-drop, recurrence, conflict detection, and mobile check-in.
Timesheets
Approved shifts flow straight to timesheets and payroll export.
Xero Payroll Integration
Push timesheets to Xero Payroll AU; sync employees and invoices two-way.
Staff Management
Profiles, credentials, access levels, 2FA, and trusted device support.
Member Management
Full client records with contacts, notes, documents, consent, and service history.
Inventory Management
Track stock as SKUs and lots with FIFO depletion, assign it to staff or members, and auto-consume it as bookings and services complete.
Invoicing
Raise invoices straight from completed shifts — rates and GST carried over — with card payment links, PDF, and automated payment reminders.
Finances & BAS
Income and expense ledger with GST per line, AI receipt capture, and a BAS-ready summary for your accountant.
Kiosk Check-In
PIN-based kiosk check-in from a shared phone or tablet for on-site attendance.
Automation
Turn static records into living processes with Flows, Forms, and AI.
Flows Workflow Engine
Multi-step, entity-bound workflows with branching, recurrence, and full audit trail.
Forms Engine
Drag-to-build forms with 12 field types including signatures and file uploads.
Conditional Logic
Show, hide, enable, require — fields and steps react to the data collected.
Digital Signatures
Capture signatures inside forms with timestamp, IP, and user-agent for evidence.
AI Template Generation
Describe the form or flow you need in plain English; GPT-4o drafts it.
AI Phone Answering
A local number answered around the clock by an AI agent — questions answered from your knowledge base, bookings taken, leads captured, every call logged.
Growth & CRM
Fill the pipeline, take the booking, and turn it into recurring revenue — bookings, campaigns, and subscriptions.
Online Bookings
Public booking pages tied to availability, services, and staff — no back-and-forth.
Member Subscriptions
Run recurring subscription billing to your own customers — Stripe Connect or manual bank transfer, with quota plans and add-ons.
Leads & CRM
Capture, qualify, assign, and convert leads with a full pipeline and activity history.
Campaigns Engine
Build email and SMS campaigns, schedule them, measure opens, clicks, and replies.
Google Business Profile
Sync listings, posts, and reviews with your GBP account to show up locally.
Email & SMS Automation
Transactional and marketing messaging via SendGrid and Twilio, consent-aware.
Online Ordering & Storefront
A public shop for your products — options, cart, secure card checkout, order tracking, WhatsApp notifications, with stock reserved and consumed automatically.
Enablement
Your public presence, your mobile workforce, and your compliance story — handled.
Provider Website Builder
Configure a branded site with hero, services, team, bookings, and custom domain.
Mobile App (iOS & Android)
Native MAUI companion app for staff — shifts, forms, and members on the go.
Privacy & Compliance
Audit logs, consent tracking, data breach register, and Australian data residency.
Compliance Tracking
Define the credentials and documents that must be current, target them at staff or members, and let automated reminders chase the gaps before an audit does.
Resource Hub
Share policies, procedures, and document packs with staff, members, or subscribers — sensitive files behind a PIN.
Wallet Passes
Shifts, bookings, memberships, and staff ID in Apple and Google Wallet, refreshed automatically.
Meet Flows — Your Automation Engine
Flows turn static records into live, automated, auditable processes. Bind a workflow to a member, a shift, or a lead. Add conditional branches. Schedule recurrences. Capture signatures. Every step is logged and searchable.
Member onboarding
Intake form → service agreement → consent capture → induction checklist → first shift assigned. All steps logged, all signatures stored, all compliance evidence in one place.
Incident management
Capture → manager review → action plan → follow-up notifications → closeout. Branching based on severity. Full audit trail with timestamps, IPs, and user agents for evidence.
Staff compliance
Expiring credential → automatic alert → renewal task → document upload → verification → re-approval. Recurring schedules ensure nothing slips through.
Enterprise platforms with this depth of workflow automation routinely run into five and six figures a year.
SpringFire delivers the same power inside one flat subscription — everything included.
Built by operators, validated by operators
These placeholder voices reflect the personas we designed SpringFire for. Real testimonials will take their place once we start collecting them publicly.
"Flows changed how we onboard. What used to take three days of back-and-forth now happens in a few hours, start to finish."
"We replaced six separate tools with SpringFire. Our admin time dropped by around 40% in the first month — bookings, staff, and invoicing finally live in one place."
"Online bookings, member subscriptions, and invoicing in one system. My front desk handles double the volume without dropping anything."
"Audit logging, consent tracking, incident response — it's all baked in. We didn't have to stitch anything together to get ready for a quality audit."
Placeholder testimonials for launch. Real quotes will replace these as they're collected.
Works with the tools you already use
Production-grade integrations with the services that matter. OAuth where it counts. Webhooks both ways.
OAuth-based sync of invoices, employees, and payroll timesheets. Two-way, conflict-aware.
Subscription billing, Stripe Connect for payment acceptance, webhook-driven state.
Transactional and marketing email via templated send with background processing.
SMS delivery with credit-based billing and delivery status callbacks.
AI voice calling via SIP trunking — inbound, outbound, and flow-triggered.
Listing sync, post publishing, and review monitoring for local visibility.
Document storage in ap-southeast-2 (Sydney) with CloudFront CDN invalidation.
Primary database hosted in Australia East. Encrypted at rest and in transit.
Data residency: customer databases and document storage hosted in Australia (Azure AU East, AWS ap-southeast-2). Cross-border processing by SendGrid, Twilio, Stripe, and OpenAI is disclosed in our Privacy Policy.
Built for service businesses. Configured for you.
The platform is deeply configurable — Forms, Flows, booking pages, roles, and the Website Builder all bend to your workflow. The 15 providers we support today run very different operations on the same core system.
Service businesses
Cleaning, maintenance, tutoring, consulting — any service business that schedules staff to clients, captures leads, and sends invoices. Configurable to your vertical.
See service business use casesNDIS providers
Compliance-first. Audit logs, incident reporting, consent management, and worker screening aligned to the NDIS Practice Standards. Built for participant and staff data handling.
See NDIS use casesAged care
Support at Home–ready. Client management, scheduling, billing, workforce compliance, and document management. Designed for providers navigating the 2025+ reforms.
See aged care use casesAllied health
Online bookings, patient records, invoicing, and referral tracking in one workflow. Receptionists handle more without losing the thread.
See allied health use casesNot listed?
Forms, Flows, and the Website Builder are all configurable — plus roles, permissions, booking services, notification templates, and more. If you run a service business in Australia, there's a strong chance SpringFire can be shaped to your workflow. We'll confirm the fit during onboarding.
Talk to us about your use caseFlat-Rate Pricing. No Surprises.
$199/month. Every module included. 20 staff included and members always unlimited — bigger teams simply add $15/month per extra staff member, on the same plan. No feature lock-outs, no contracts.
14-day free trial · Personally onboarded · Cancel anytime
Ready to replace your tool stack?
Talk to our team and we'll onboard you personally. Your 14-day trial is activated within one business day — no payment required, no self-serve setup to get wrong.
14-day free trial · Personally onboarded · Cancel anytime