Why can't I sign up on my own?

Because SpringFire is deeply configurable, we onboard every provider personally. A short 20–30 minute call lets us tailor forms, flows, and bookings to your workflow, then your trial is live within one business day.

Are there per-user fees?

Not for most teams. The flat rate includes 20 staff, and members are always unlimited. Staff beyond 20 are billed as additional seats — a set amount per extra staff member, on the same plan.

What about data migration?

We can assist with migrating from common tools. Talk to us about your current stack and we'll map out a migration plan.

Pricing

Flat-Rate Pricing.
No Surprises.

Q: What happens if my team grows past 20 staff?

Nothing sudden, and no plan change. The first time your staff count passes 20 we email you exactly what the additional seats cost and when they start billing — always from your next invoice. The amount tracks your staff count automatically and disappears if you drop back to 20 or fewer.

Q: What's included?

Every module, across Operations, Automation, Growth & CRM, and Enablement. No feature tiers, no lock-outs.

One plan. Every module. $199/month covering 20 staff — with unlimited members. Bigger team? Each extra staff member is simply $15/month on the same plan.

14-day free trial on every plan · Personally onboarded by our team

★ One plan, everything in

Every Module. One Flat Rate Including 20 Staff.

$199 /month

ex-GST · unlimited members · every module

No feature tiers, no lock-outs. The flat rate includes 20 staff — members are always unlimited. Grow beyond that and you keep your plan exactly as it is; each additional staff member simply adds $15/month to your bill, and it drops off again if your team shrinks. Never a forced plan change.

20 staff included — unlimited members
All 28 modules included
Mobile app (iOS & Android)
14-day free trial — personally onboarded
Australian data residency
Integrations with Xero, Stripe, Google Business Profile

Talk to us & start your free trial

14-day free trial · Personally onboarded · Cancel anytime

Billing options

Pay in the Rhythm That Suits You

Your features never change — only the cadence does. Commit for longer and save.

Monthly

Maximum flexibility

$199 /month

$199/month

Billed monthly

Maximum flexibility

Biannual

A gentle commitment

$1,100 /6 months

~$183/month

Billed every 6 months

Save 8% vs monthly

Annual

Best value

$2,000 /year

~$167/month

Billed annually

Save 16% vs monthly

The per-user maths

What does per-user pricing really cost you?

Most tools in your sector charge per user, per month. Slide to your team.

Team size: staff

Their per-user price: $/user/month

Per-user tool

$/mo

for one tool — before the rest of your stack

SpringFire — every module

$/mo

All prices in Australian Dollars, ex-GST. GST applied at checkout where applicable.

Every plan includes

All 28 modules. Every plan. No upsells.

We don't hide features behind tiers. Whether you pay monthly or annually, you get the full platform.

Operations

Shift Scheduler
Timesheets
Xero Payroll Integration
Staff Management
Member Management
Inventory Management
Invoicing
Finances & BAS
Kiosk Check-In

Automation

Flows Workflow Engine
Forms Engine
Conditional Logic
Digital Signatures
AI Template Generation
AI Phone Answering

Growth & CRM

Online Bookings
Member Subscriptions
Leads & CRM
Campaigns Engine
Google Business Profile
Email & SMS Automation
Online Ordering & Storefront

Enablement

Provider Website Builder
Mobile App (iOS & Android)
Privacy & Compliance
Compliance Tracking
Resource Hub
Wallet Passes

Usage-based add-ons

Pay for what you actually send

Two usage-based services sit alongside the core subscription. Both are pre-paid credits — no surprises, no auto-top-ups unless you enable them.

SMS credits (Twilio)

Pre-purchased SMS credits for transactional and campaign messaging — from about 10¢ per message, in packages that scale from small trial bundles to high-volume.

Talk to us about SMS volumes

AI voice calling (Retell AI)

Inbound and outbound AI voice calling on your own local number — around the clock answering, bookings taken, leads captured. Prepaid credits at about 50¢ per minute, so you only pay for what you use.

Get AI calling started

FAQ

Frequently asked questions

Yes — every new provider gets a 14-day free trial with full access to every module. Trials are activated by our team after a short onboarding call so we can tailor the platform to your workflow from day one. You won't be asked for a credit card until you decide to continue.

Because SpringFire is deeply configurable, we onboard every provider personally. Your call takes 20–30 minutes, we tailor forms, flows, roles, and bookings to your workflow, and your trial is live within one business day. It's the difference between a trial you abandon and a trial that actually shows you the product.

Not for most teams. The flat rate includes 20 staff, and members are always unlimited — a team of 3 and a team of 20 pay the same. Staff beyond 20 are billed as additional seats: a set amount per extra staff member, on the same plan, prorated to your billing cycle.

Nothing sudden, and no plan change. The first time your active staff count goes past 20, we email you exactly what the additional seats cost and when they start billing — always from your next invoice, never a surprise mid-cycle charge. The amount tracks your staff count automatically: remove staff and it goes down; drop back to 20 or fewer and it disappears entirely.

Every module — every one of them, across Operations, Automation, Growth & CRM, and Enablement. No tiers, no feature lock-outs, no upsell prompts.

Yes. Cancel in your account settings and you'll retain access to the end of your current paid billing period. No pro-rata refunds for unused days.

Yes. Your database runs in Azure Australia East (Sydney) and documents are stored in AWS S3 ap-southeast-2 (Sydney). Some sub-processors (SendGrid, Twilio, Stripe, OpenAI) operate from the US — fully disclosed in our Privacy Policy.

Yes. We help new providers get set up, import data, and configure their first Flows. Contact us during your trial and we'll walk you through it.

We can assist with migrating from common rostering, CRM, and invoicing tools. Book a call — we'll map out a migration plan based on your current stack.

All prices are in Australian Dollars, ex-GST. GST is applied at checkout where applicable under Australian tax law.

Ready to replace your tool stack?

Talk to our team and we'll onboard you personally. Your 14-day trial is activated within one business day — no payment required, no self-serve setup to get wrong.

Start your free trial Book a demo